Conflict Resolution in the Workplace

We Strive to Provide Access for All.

Resolutions Northwest provides interactive and engaging workshops to help you or your organization build capacity in conflict resolution, communication, mediation, facilitation, diversity and equity. You can attend a workshop or we can bring one to you.

The training and resources available are meant for everyone. RNW is a nonprofit organization and, in alignment with the VISION, we have made all our classes accessible to as many people as possible.


Loading Events

« All Events

  • This event has passed.

Conflict Resolution in the Workplace

March 22 @ 9:00 am until March 22 @ 5:00 pm

Conflict Resolution in the Workplace

In this practical and interactive training, you will gain tools to have hard conversations, say what you need to say, and listen with your whole self. Bring your questions and examples, and learn to apply these skills to keep your job while staying in your power.

By the end of this training, you will:

  • Identify how conflicts in the workplace are similar and different from other conflicts
  • Understand power dynamics related but not limited to race, class, and gender and how they impact workplace conflict
  • Gain self-awareness about your innate approach to workplace conflict and other strategies
  • Build skills for intervening, managing, and engaging in interpersonal workplace conflict

  • The fee for this workshop is $280.

    We ask each person to pay what you are able.

    Space is limited. REGISTER

    Work Trade: We also offer a work-trade slot that will allow one participant to attend for free in exchange for assistance with copying, assembling packets, purchasing snacks, etc. For more information or to enter the work trade lottery (deadline March 3), please click here. WORK TRADE

  • Date & Time: March 22, 2017 @ 9:00 am until March 22, 2017 @ 5:00 pm


    Resolutions Northwest
    2538 NE Broadway, Suite A
    Portland, OR 97232

    Refreshments: We’ll provide coffee, tea, and light snacks. You are welcome to bring your own food.

Your Trainers

Sandy Bacharach Sandy Bacharach is a white woman from southern California who came to Portland for college and stayed long after. Sandy has studied and traveled extensively throughout Latin America and worked as the Spanish Language Mediation Specialist with Resolutions Northwest for 12 years. Through that position and now as a Facilitation & Training Specialist, Sandy has developed and led trainings in English and Spanish on communication and conflict resolution, advanced bilingual mediation, interrupting racism, and addressing the intersection of race/racism in mediation.

Melody Martinez Melody Martinez is the first-generation daughter of immigrants from the Dominican Republic. She grew up in a small town outside of Boston and spent the larger part of a decade working as veterinary technician. A career change led her to Oregon, where she became involved with fundraising and grantmaking in support of local grassroots organizing and where she worked for Oregon Food Bank to deliver equitable food distribution programming and create a more inclusive work culture. As Equity Director at Oregon Environmental Council, she oversees programmatic work with a focus on creating meaningful, sustainable outcomes for historically underserved communities and develops and delivers trainings that address race and equity in the environmental justice movement. Melody is also an Associate Trainer at Class Action where she leads interactive popular education workshops that inspire participants to take action to end classism and racism. She is currently enrolled in Resolutions Northwest’s Equity-based Dialogue Volunteer Facilitation Cohort and enjoys the transformational learning that happens when people are supported in their identities and given opportunities to engage in hard conversations related to their experiences.


March 22
9:00 am - 5:00 pm
Event Category:


Sandy Bacharach
(503) 595-4890 x109


Resolutions Northwest – new location
2538 NE Broadway, Suite A (2nd floor)
Portland, OR 97232
+ Google Map

Artful Facilitation for Productive, Inclusive Groups

A 3-day workshop for facilitators, managers, community leaders, advocates, or anyone who is motivated to guide groups to do their best work.  Learn how to understand, design for and manage group dynamics by grounding the work in themes of inclusion, connection and clarity of purpose.

This training focuses on skills for outside facilitators (those who are not members of the groups they are facilitating), though the tools are applicable to other situations.

Conflict Resolutions: The Basics

Where do you need these skills the most?  Girlfriend who never listens? Racist uncle? Unsupportive boss? Tantrum-ing teen? Bring your questions and examples, and learn to apply these skills to all of who you are and where you go.

In this practical and interactive training, you will gain tools to have hard conversations, say what you need to say, and listen with your whole self.

Build your communication skills and learn ways to separate your intention from your impact on others. Effective communication often begins with a deeper understanding of how the world is experiencing you.

Equity-Informed Small Group Facilitation

Join us for an exploration of the difficulties and intricacies of facilitating small-group discussions that touch on our personal experiences of race, identity, equity and more.

This training focuses on small-group discussion within a larger forum; we will not cover process design or lead facilitation. The skills we will cover are applicable in any situation where people struggle to discuss difficult or divisive issues.

Interrupting Racism: Imagine a world where, when racism arises, we take action.

We’ll start by providing a grounded space to talk deeply and with heart. But we won’t stop there! Simply talking about racism is not enough to dismantle the power structures that uphold racial injustice. At the same time, creating systemic change requires healthy working relationships.

This actionshop is focused on interpersonal racism, within the context of systemic and institutional oppression. We will explore the way racism arises in our everyday interactions and offer tools and practice for interrupting racism.

Institutional Equity: Tools and Frameworks for Leaders

By the year 2042, white people will become a minority in the United States of America. The context of the world is changing radically, and we are living the response to those changes in our communities and our workplaces.

This training intends to empower individuals to take leadership, wherever you are, to ensure that the response to the cultural shift in our country is responsible, healthy, and just.

People of any level of experience are welcome. The training will be highly interactive and will challenge each of us to move through challenges and discomfort toward engagement, connection, and action.

Understand Racism: 6 Week Dialogue

Two hours a week for six weeks you will explore racial bias from many different angles. A trained facilitator will create a safe environment in which participants can engage in guided discussion around selected readings and videos.

You will have the benefit of making deeper connections with people in the dialogue and raising your awareness of how racism affects us all; whether it is your personal lived experiences or learning from the experiences of other participants and/or facilitators.