Privacy Policy


Effective Date: April 1, 2009

Resolutions Northwest is committed to preserving your privacy and safeguarding your credit card and other sensitive information. The following statement describes the general information-gathering and usage practices of our web site and donation service.

Collecting personal information:

When you make a donation to Resolutions Northwest, we collect a variety of personal information about you in order to properly process your donation. This personal information may include: name, address, phone, email address, your credit card information, “acknowledgement” or “in memory of” information, and donation amount. We do not share or sell this information to others. If a donor chooses to make a recurring donation, you will be registering to make a credit card donation every month, 3 months, year, etc. (the timr period and number of recurrances is up to you). After you complete this initial donation, future donations will be made automatically.


Resolutions Northwest provides links to other web sites as a resource. We encourage you to view their privacy policies as well. Any information you share with these web sites is subject to their policies and practices and is independent of Resolutions Northwest.

Cookies: uses “session cookies” while a visitor is making a donation and viewing the site. “Cookies” are bits of information that are stored by your browser on your hard drive. We use “session cookies” so that we can properly verify a donor’s identity as they move from one donation page to the next. It also keeps track of errors you may receive while viewing the site so that we can improve our site. These session cookies are not linked to personally identifiable information.

Web log files:

Like most web site administrators we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. IP addresses that are recorded by our log files are not linked to personally identifiable information. This information is not used for advertising purposes (such as showing you customized ads) and is not sold or shared with others.

Protecting personal information:

Resolutions Northwest takes every precaution to protect donor information. When donors submit sensitive information via our web site, their information is protected both online and off-line. When a form asks donors to enter sensitive information (such as credit card number or address), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as a donation form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.

Complying with the judicial or legal system:

Though Resolutions Northwest makes every effort to preserve donor and customer privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our organization. Changes to our privacy policy: If we decide to change our privacy policy, we will post those changes to this privacy statement, and the effective date used above will change.

Contacting Resolutions Northwest:

Resolutions Northwest works hard to ensure that your giving experience is a positive one. If you have any questions about this privacy statement, the practices of Resolutions Northwest, or your dealings with our web sites, please contact: Resolutions Northwest 1827 NE 44th Ave, Suite 300 Portland, Oregon tel: 503-595-4890