About Us - Resolutions Northwest

ABOUT RESOLUTIONS NORTHWEST

Founded in 1985 by community members who valued the vision of a restorative juvenile justice system, Resolutions Northwest provides services in restorative justice, mediation, and racial equity consultation through an equity lens.

Mission

To advance racial and social justice through honest dialogue and systems change.

Vision

To build belonging in communities where people equitably share opportunities to thrive.

Values

Social Justice, Integrity
Relationships
Community

Community Impact

In this work, we center those most impacted by looking at the intersections of identities and how to better support and uplift communities using an equity lens.

In 2021, we trained 856 people in skills-building towards creating more equitable environments in their spaces.

We also provided ~$73k in scholarships to support systemically-excluded participants in developing their capacity and using community mediation services.

Support Our Work

Accessibility & FAQs

Payment FAQ’s

How much should I pay?

Landlord Tenant Mediation is free for residents in the City of Portland.

Community Mediation
Case Development – $50/hr
Mediation and small business (under $200,000 annual budget)- $350/hr

Org or Business Mediation
Case Development – $50/hr
Mediation – $450/hr

What does my payment support?

Your payment supports keeping our services at a low cost and accessible. We operate on grants from the city and state, which only covers part of our staff and operational expenses.

Volunteer Mediator FAQ’s

Who can be a volunteer mediator?

Anyone who has completed a 40 hr mediation training, preferably with an Equity Informed approach and is interested in supporting our mediation team while building their own skills.

What are my responsibilities as a volunteer mediator?

Volunteer mediators help with case development and maintenance, scheduling, answering questions from clients, and co-mediating.

How do I get started as a volunteer mediator?

Right now, we are reworking our volunteer mediator program. For updates on this process, please fill out the volunteer intake form!

When can I start doing mediations?

Depending on your experience, we recommend you complete the following:
* Case Development Sessions
* Observation Sessions
* Co-Mediations w/ Staff
* Mediation w/ Volunteer Co-Mediator and Staff monitoring.

Mediation FAQ’s

What kinds of mediations does RNW do?

We do community and org/workplace mediations. Community mediations include – housemates, neighbors, community members, landlords and tenants, relationships, and more.

Org/workplace mediations include cases within organizations large and small. We do mediations between coworkers, management, consumers, partners and more to help to resolve workplace conflict.

Do you offer legal services?

No. We can facilitate mediated conversations between consenting parties, but we do not have/offer any legal services.

Effective Date: April 1, 2009 Resolutions

Northwest is committed to preserving your privacy and safeguarding your credit card and other sensitive information. The following statement describes the general information-gathering and usage practices of our web site and donation service.

Collecting personal information

When you make a donation to Resolutions Northwest, we collect a variety of personal information about you in order to properly process your donation. This personal information may include: name, address, phone, email address, your credit card information, “acknowledgement” or “in memory of” information, and donation amount. We do not share or sell this information to others. If a donor chooses to make a recurring donation, you will be registering to make a credit card donation every month, 3 months, year, etc. (the time period and number of recurrences is up to you). After you complete this initial donation, future donations will be made automatically.